Most advisers reach out within a few hours — learn when to expect their call or email.
Your matched adviser will usually contact you very quickly, often within a few hours, by phone, email or SMS. However, you can typically expect to hear from them within one business day. If you haven’t been contacted within two business days, please reach out to us at contact@unbiased.co.uk or call 0800 023 6868, and we will look into your enquiry to ensure you get the assistance you need.