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[Get Unbiased Financial Advice](https://knowledge.unbiased.co.uk/get-unbiased-financial-advice) # Get Unbiased Financial Advice Common questions about choosing and working with an adviser ## About Unbiased - [πŸ›‘οΈ Data Protection Complaints](https://knowledge.unbiased.co.uk/data-protection-complaints) - [🀝 What can Unbiased do for me?](https://knowledge.unbiased.co.uk/what-can-unbiased-do-for-me) - [πŸ’Έ Are your services free?](https://knowledge.unbiased.co.uk/are-your-services-free) - [βœ… How can I trust the adviser matched with me?](https://knowledge.unbiased.co.uk/how-can-i-trust-the-adviser-matched-with-me) - [πŸ”’ Where and how is my information stored?](https://knowledge.unbiased.co.uk/where-and-how-is-my-information-stored) - [πŸ“΅ I'm concerned about nuisance calls/my data, will this happen if I use your site?](https://knowledge.unbiased.co.uk/im-concerned-about-nuisance-calls/my-data-will-this-happen-if-i-use-your-site) - [⏰ When can I expect initial contact from my matched adviser?](https://knowledge.unbiased.co.uk/when-can-i-expect-initial-contact-from-my-matched-adviser) - [πŸ“˜ Glossary: Financial & Legal Terms Explained](https://knowledge.unbiased.co.uk/glossary-) See less β–Ό ## Getting Financial Advice - [πŸ†“ Can I get free financial advice?](https://knowledge.unbiased.co.uk/can-i-get-free-financial-advice) - [πŸ’° How much does it cost to receive advice?](https://knowledge.unbiased.co.uk/how-much-does-it-cost-to-receive-advice) - [🌍 Can I use your site if I'm not based in the UK?](https://knowledge.unbiased.co.uk/can-i-use-your-site-if-im-not-based-in-the-uk) - [πŸ—οΈ Do Advisers Offer Advice on Bridging Loans and Short-Term Loans?](https://knowledge.unbiased.co.uk/do-advisers-advise-on-bridging-loans/short-term-loans) - [πŸš€ Can I boost my chances of finding the right expert?](https://knowledge.unbiased.co.uk/can-i-boost-my-chances-of-finding-the-right-expert) - [πŸ“ Can I submit more than one enquiry?](https://knowledge.unbiased.co.uk/can-i-submit-more-than-one-enquiry) - [πŸ” Where and how can I use the directory to do my own search?](https://knowledge.unbiased.co.uk/where-and-how-can-i-use-the-directory-to-do-my-own-search) - [πŸ“ž How can I contact a chosen adviser in the directory?](https://knowledge.unbiased.co.uk/how-can-i-contact-a-chosen-adviser-in-the-directory) - [πŸ’³ Debt Advice: Where to Get Free Support and Guidance](https://knowledge.unbiased.co.uk/debt-advice) See less β–Ό ## Preparing For Your Meeting - [πŸ‘€ How can I find out who I have been matched with?](https://knowledge.unbiased.co.uk/how-can-i-find-out-who-i-have-been-matched-with) - [πŸ“… What can I expect in the initial meeting?](https://knowledge.unbiased.co.uk/what-can-i-expect-in-the-initial-meeting) - [🧾 How best can I prepare for my initial meeting with my adviser?](https://knowledge.unbiased.co.uk/how-best-can-i-prepare-for-my-initial-meeting-with-my-adviser) - [❓ Can I meet with a professional before deciding to hire them?](https://knowledge.unbiased.co.uk/can-i-meet-with-a-professional-before-deciding-to-hire-them) - [πŸ“¬ How can I contact the adviser I've been matched with?](https://knowledge.unbiased.co.uk/how-can-i-contact-the-adviser-ive-been-matched-with) ## Website Support - [πŸ”‘ How can I access my account/ forgotten my password?](https://knowledge.unbiased.co.uk/how-can-i-access-the-consumer-app/login/change/forgotten-my-password) - [πŸ“ˆ How can I see the progress of my enquiry?](https://knowledge.unbiased.co.uk/how-can-i-see-the-progress-of-my-enquiry) - [πŸ› οΈ I'm having trouble submitting my enquiry?](https://knowledge.unbiased.co.uk/im-having-trouble-submitting-my-enquiry) - [❓ You couldn't match me. What should I do next?](https://knowledge.unbiased.co.uk/you-couldnt-match-me.-what-should-i-do-next) - [✏️ How can I cancel/edit my enquiry once submitted?](https://knowledge.unbiased.co.uk/how-can-i-cancel/edit-my-enquiry-once-submitted) - [πŸ—‘οΈ How can I unsubscribe/ request a GDPR erasure of my data?](https://knowledge.unbiased.co.uk/how-can-i-unsubscribe/-request-a-gdpr-erasure-of-my-data) - [πŸ“§ Can I choose which emails I would prefer to receive and how often?](https://knowledge.unbiased.co.uk/can-i-choose-which-emails-i-would-prefer-to-receive-and-how-often) - [πŸ“­ I’ve made an enquiry/signed up to receive email updates, but I’m not receiving emails?](https://knowledge.unbiased.co.uk/ive-made-an-enquiry/signed-up-to-receive-email-updates-but-im-not-receiving-any-emails) See less β–Ό - [Get Unbiased Financial Advice](https://knowledge.unbiased.co.uk/get-unbiased-financial-advice#main-content) - [About Unbiased](https://knowledge.unbiased.co.uk/get-unbiased-financial-advice#about-unbiased) - [Getting Financial Advice](https://knowledge.unbiased.co.uk/get-unbiased-financial-advice#getting-financial-advice) - [Preparing For Your Meeting](https://knowledge.unbiased.co.uk/get-unbiased-financial-advice#preparing-for-your-meeting) - [Website Support](https://knowledge.unbiased.co.uk/get-unbiased-financial-advice#website-support) - [Support for Pro Subscribers](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#main-content) - [Account Management](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#account-management) - [Enquiry Management & Lead Handling](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#enquiry-management-lead-handling) - [Refunds & Credits Information](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#refunds-credits-information) - [Subscription & Billing](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#subscription-billing) - [Profile & Lead Customisation](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#profile-lead-customisation) - [Integrations & Features](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#integrations-features) - [Branding & Communication](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#branding-communication) - [General FAQs](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#general-faqs) - [Getting Started](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#getting-started) - [Account Support](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#account-support) - [Security & Authentication](https://knowledge.unbiased.co.uk/support-for-pro-subscribers#security-authentication) - [Considering Unbiased Pro?](https://knowledge.unbiased.co.uk/considering-unbiased-pro#main-content) - [About Unbiased](https://knowledge.unbiased.co.uk/considering-unbiased-pro#about-unbiased) - [Subscriptions, Plans & Features](https://knowledge.unbiased.co.uk/considering-unbiased-pro#subscriptions-plans-features) [![Chill listening crop-3](https://knowledge.unbiased.co.uk/hs-fs/hubfs/Pro%20Logos/B2B_Darkmode_600.png?width=117&height=24&name=B2B_Darkmode_600.png "Chill listening crop-3")](https://www.unbiased.co.uk/pro) Unbiased help centre Β© 2025 Unbiased Ltd. 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