How do I cancel my subscription?

To cancel your subscription, email us directly at  from your registered email address.  

You can cancel your subscription at any time, however, there are some conditions as stated in our Professional Terms of Use:  

If you have a monthly subscription, you are subject to a minimum three-month term and we must receive your written notice to cancel 5 working days prior to your Subscription Renewal Date, to allow for the time for the cancellation to take effect, otherwise you may be charged an additional Subscription Fee on the Subscription Renewal Date.

If you pay for your Subscription via an annual payment you may cancel in the first 30 days of your Subscription (“Cooling-off Period”). If you cancel during the Cooling-off Period we will refund the remaining 11 months of your paid Subscription Fee.