Can I set up a regular monthly credit purchase at any time?

If you have a monthly plan and set up a regular monthly credit purchase in between billing dates, this will only be applied to your account at the start of your next billing period, when the payment would be taken.  

If you have an annual plan, your regular monthly credit purchase will only be applied to your account from the same date (i.e. 16th) as your billing date in the month and at the same time each month.  So, for example, if your billing date is the 16th March annually, and you set up your regular monthly credit purchase on the 28th March, this would only be applied to your account from 16th April.​ 

If additional credits are needed before this date, you can purchase these as a bundle from within the credits tab or on accepting an enquiry. 

See more Recurring Monthly Credit Purchase FAQs.