Can I see the status of my enquiry refunds?

Easily track the status of your refunds

You can now keep track of your refunds from within your account.

  • Click on the Enquiries section and select 'All Enquiries'
  • Next, select 'Status' and choose which refund categories you would like to view:
    • Refund Requested (outstanding requests)

    • Refunded (refund applied)

    • Refund Declined (requests that were not accepted)

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  • You can select multiple statuses to view them together.

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