Unbiased Help Centre
Go to unbiased.co.uk
Already subscribed as an Unbiased Adviser?
Looking for financial advice & help?
About Unbiased
Getting Financial Advice
Preparing For Your Meeting
Website Support
Financial Coaching FAQ
Product Comparison Tables
Already subscribed as an Unbiased Adviser?
About Unbiased
Subscription pricing & payments
Account Support
Features
Enquiries
Credits and the Credit System
Refunds
Thinking of joining Unbiased Pro?
About Unbiased
Subscriptions, Plans & Features
Back to home
Unbiased Help Centre
Already subscribed as an Unbiased Adviser?
Looking for financial advice & help?
About Unbiased
Getting Financial Advice
Preparing For Your Meeting
Website Support
Financial Coaching FAQ
Product Comparison Tables
Already subscribed as an Unbiased Adviser?
About Unbiased
Subscription pricing & payments
Account Support
Features
Enquiries
Credits and the Credit System
Refunds
Thinking of joining Unbiased Pro?
About Unbiased
Subscriptions, Plans & Features
Already subscribed as an Unbiased Adviser?
About Unbiased, Subscriptions, Enquiries, Account Troubleshooting and New Features
About Unbiased
Subscription Plans
How do enquiries (leads) work?
Locations: how to add, change & remove them
Professional Terms of Use
Subscription pricing & payments
Subscription & Location Pricing
Payment Method
What are the enquiry prices?
Account Support
Selecting you preferred client criteria
Features
Managing your API Key
Zapier Integration
Zapier Integration - Video Tutorials
Enquiries
Why can leads go cold?
How long do I have to accept an enquiry?
Uncontactable Enquiry Lead?
What is Marketplace?
Credits and the Credit System
How does VAT work with credits and the price of an enquiry?
Do credits have an expiry date?
Can I receive my credits back to my original method of payment?
Refunds
Enquiry Refund Terms
How to Request an Enquiry Refund
What supporting evidence do I need to request a refund?
Can I see the status of my enquiry refunds?
Marketplace Refund Policy
See more
